Jason Brown  jason_brown600@yahoo.com

Summary

An accomplished professional offering over 10 years of experience of strong leadership in the logistics and telecommunications industries. I offer solid experience in dispatching, customer service and installation of telecommunications equipment has allowed me to work independently and contribute as part of a team. My strong communication skills have allowed me to build many successful customer relationships through of a variety of businesses. I have been recognized by my peers and supervisors as a reliable individual who displays strong relationship building, effective time management and the ability talent to influence others for success.

Skills

Interpersonal SkillsDriving New BusinessNetworking New Clients

Customer Support Solution Selling Problem Resolution

Experience

Dispatcher 02/10- Current

Fed Ex Office Plano, TX

·   Assign pick-ups and deliveries to drivers.

·   Manage drivers to ensure proper routing.

·   Decision making decisions based on size of load and distance.

·   Scheduling drivers to fit company needs to both reduce delivery cost and maximizing efficiency.

·   Effectively use database systems and location software programs to manage the daily business and client base (Cheetah).

·   Communicate with customers regarding deliveries via electronic means.

Dispatcher12/07-02/10

Jetstar CourierDallas, TX

·   Assigned hot shot deliveries to drivers in a fast paced pressure filled atmosphere.

·   Managed drivers to ensure proper routing that maximized efficiency.

·   Made quick decisions based on customer needs to ensure on time delivery.

·   Effectively used database and location software programs to manage the daily business and client base (LADS).

·   Communicated to various customers giving them current delivery status.

·   Managed over 40 drivers on a daily basis to ensure successful deliveries.

Logistics Coordinator 10/05-12/07

Intechra Logistics Garland, TX 

·   Interviewed and selected best candidates for contract driving positions.

·   Coordinated and instructed new driver orientation.

·   Worked in a pressure filled atmosphere directing drivers on the best possible route plan that maximized company resources and customer needs.

·   Made sales calls to local and regional businesses developing relationships that lead to revenue growth.

·   Effectively used database and location software programs to manage the daily business and client base (Xcelerator and LADS).

Project Sup. 04/05-10/05

S & P Electric Datacom Dallas, TX

·   Directed a crew of 10 employees in the installation of a data network for a large scale DISD project.

·   Coordinated installation schedules with the general contractor to ensure project was on schedule.

·   Ensured all safety guidelines were being adhered to correctly.

·   Worked with on-site customer to ensure project did not disrupt daily activities.

·   Contract position

Testing Commissioner 1/05-04/05

S-COM Dallas, TX

·   Made changes and commissioned cell sites in Southwest Texas.

·   Supervised 10 installers to ensure proper project timeline.

·   Contract position

Installation Technician 04/98-10/05

Lucent Technologies Dallas, TX

·   Installed GTD-5 switching equipment and other various types of transmission equipment.

·   Performed safety and quality assurance inspections for Verizon.

·   Supervised, trained, and led new installers on successfully performing proper installation.

·   Provided efficient and effective operations in a timely manner.

·   Informed the clients and project managers of the project progress and completion dates ensure they were on time and budget.

·   Installed and configured CDMA, TDMA, and GSM cellular systems for Erickson RBS 882, 884, Nokia ultra-site, S8000 and configuring of that equipment, and all the work pertaining to the E-911 system.

·   Worked on the E-911 system for cellular systems.

·   Installed various voice and data T-1 lines for local loops, pots lines, routers, and CAT 5 cable for customers of contracted telecom companies.

Education

Collin County Community College

Plano, TXApplied Science Studies

Quality Control School

McKinney, TX Business Management

Additional educational skills:

Supervisory Skills Training

Project Management Training

Microsoft MCSA Training Course

MS Office Suite including Visio and Access